Spa Sales and Customer Service Associate

Job Description
Job Description
Benefits:
Contests
Employee rewards program/employee referral bonus
KinderCare Childcare Discounts
Opportunity for advancement
Training & development
Bonus based on performance
Company parties
Employee discounts
Flexible schedule
Spa and Membership Sales Associate
$15-$16/Hour + Membership Sales Commissions + Bonuses
Join a team where great customer service and sales skills are rewarded.

Hand & Stone Massage and Facial Spa Stoneham, MA is seeking a motivated, energetic Spa Sales Associate to help create an outstanding experience for every guest who walks through our doors. This role is perfect for someone who enjoys building relationships, helping people prioritize wellness, and earning additional income through membership sales and guest engagement.

As a Spa Associate You’ll
Welcome guests and create a warm, professional first impression
Answer phones and assist with scheduling appointments
Educate guests on the benefits of massage and facial services
Recommend memberships, upgrades, gift cards, and wellness services
Build strong relationships with members and encourage retention
Maintain accurate client records and appointment schedules
Help keep the spa clean, organized, and welcoming
Support the team in delivering an exceptional guest experience

What We Offer
$15-$16 per hour base pay
Membership sales commissions
Performance bonuses and sales incentives
Flexible scheduling
Employee discounts on spa services and products
Employee referral bonuses
Ongoing contests and rewards programs
Positive, team-oriented work environment
Growth opportunities within a nationally recognized spa brand
What We're Looking For
Customer service and/or sales experience preferred
Comfortable recommending memberships and wellness services
Strong communication and relationship-building skills
Ability to multitask in a fast-paced environment
Positive attitude and professional appearance
Reliable, team-oriented, and goal-driven
Available to work evenings, weekends, or peak business hours as needed
If you enjoy helping people feel their best while earning commissions for your sales success, we'd love to meet you!

SA421