Program Manager, Infrastructure Systems Implementation

Job#: 3058863
Job Description:
Program Manager, Infrastructure Systems Implementation
Location: Foster City, California (Hybrid - 4x in office)
Role Overview
Our organization is seeking a Program Manager to lead the implementation of an infrastructure project management platform across all sites. You will partner with infrastructure, finance, IT, data, and other cross-functional teams to translate business workflows into system and data requirements. As the primary day-to-day lead with the third-party software vendor, you will drive requirements gathering, system configuration, testing, training, and rollout.
Key Responsibilities

• Gather and document requirements from stakeholders across IT, infrastructure, partnerships, and operations teams
• Implement the infrastructure project management platform across organization sites
• Define and prioritize the software requirements needed to support project tracking across every site
• Design the information architecture for centralizing documentation, including contracts, site plans, permitting documents, and vendor records, within the platform
• Define, configure, and validate key performance indicator tracking and reporting functionality within the tool
• Lead user acceptance testing and coordinate feedback loops between internal stakeholders and the vendor
• Serve as the day-to-day point of contact with the third-party vendor through requirements-gathering, build, testing, and rollout
• Develop training materials and drive platform adoption across the infrastructure team
• Manage project timelines, milestones, and vendor deliverables, and report status and risks to leadership

Required Qualifications
Education: Bachelor's degree in a relevant field or equivalent practical experience.
Experience: 3-5 years of experience in project management, business systems analysis, or software implementation. Experience with EV charging, utilities, construction, facilities, or infrastructure deployment is required.
Technical Skills: Ability to map the full site lifecycle, including permitting, procurement, construction, commissioning, and operational handoff. Proven capability designing site and project hierarchies, schedule rollups, milestone tracking, and status reporting.
Preferred Qualifications

• Experience implementing project management platforms and migrating spreadsheet-based processes into enterprise systems
• Background in KPI and dashboard design with advanced Excel capabilities

Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.
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Everforth Apex Benefits Overview: Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Everforth Apex team member can provide.
Everforth Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.
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