Assistant Building Manager, Birmingham

About the role:

To support the Building Manager in delivering safe, effective, and high quality day -to-day operations of the property. The Assistant Building Manager plays a key role in supporting service delivery, compliance, occupier engagement, and team coordination, while ensuring a proactive and customer -focused approach to facilities management.

About the property:

Three Chamberlain Square is one of Birmingham’s newest landmark office buildings, at the heart of the Paradise estate in the city centre. Designed by Feilden Clegg Bradley Studios, it pairs a low energy, low carbon design with nods to the city’s Victorian past, from its warm terracotta tones to its fine detailing. Inside are nine floors of high quality office space, filled with natural light and supported by first-class facilities, including a top floor terrace, generous cycle storage and changing facilities. Onsite team will play a central part in delivering an exceptional customer service to occupiers and visitors.

Day to day, you’ll:

• Occupier Engagement: Deliver excellent customer service, manage queries, coordinate events, and promote community engagement.
• Team Coordination: Support onsite operations, team briefings, supplier performance, and sustainability initiatives.
• Financial Administration: Process invoices, raise purchase orders, monitor budgets, and assist with service charge reconciliations.
• Landlord and Tenant Liaison: Manage occupier queries and assist with fit-out applications, wayleave requests, and client meetings.
• Supplier Management: Oversee contractors, monitor service delivery, maintain compliance records, and support tendering processes.
• Health and Safety: Conduct site inspections, maintain safety documentation, monitor compliance, and support audits and insurance requirements.

What we expect from you:

• Experience in a facilities, property, or assistant building management role (desirable).
• Strong organisational and time management skills.
• Excellent communication skills, both verbal and written.
• Proficient in Microsoft Office applications.
• Attention to detail with the ability to prioritise a varied workload.
• Professional, confident, and well-presented.
• Proactive and adaptable, with a willingness to take initiative within a supportive team structure.

About Workman:

As the UK’s leading independent commercial property management specialist, Workman has an enviable position within the property industry.

We are proud of our longstanding relationships with many of our clients, some of whom we have worked with for more than 25 years. Our clients include leading institutional and sector-specialist investors, private property companies, public sector bodies and a growing number of overseas investors.

Equal opportunities:

We are an equal opportunities employer, and it is our policy to recruit a diverse workforce and follow the guidelines of the Equality Act 2010.

This job description does not form part of your contract of employment and the duties may be amended from time to time.