Retail Product Support Sales Representative

Job Description
We Build Better Communities
Hawthorne Cat is a family-owned company that has led its markets for over 60 years in the sale, rental, and servicing of construction machinery and power generation equipment for industries on which our communities depend like agriculture, construction, marine, and government. Hawthorne Cat hires individuals who share our vision of Building Better Communities with our Customers and our values of Passion, Respect, Integrity, Dedication and Excellence (PRIDE).

At Hawthorne Cat, we're always looking for exceptionally skilled, hardworking individuals interested in contributing to our success and the success of the communities that we serve. Our people are our most valuable asset. That's why at Hawthorne Cat we are committed to a comprehensive employee benefit program that helps our employees stay healthy, feel secure, and maintain a work/life balance. Influence sales of parts and service of Caterpillar Earthmoving and other related products throughout the territory.

Build relationships with customers and keep them informed of ongoing services and specials. Through consultative action, partner with our customers to identify improvements and implement solutions.

Prospect and develop assigned accounts and provide parts and service to meet customer needs.
# Develop E-commerce and other business opportunities for all assigned accounts, provide quotes and close sales.
# Extensive knowledge of customer's and territory (including financial status and past sales volume) enough to forecast growth potential, select target accounts, and identify need for alternative solutions.
# Introduction of Hawthorne's parts and service capabilities to all customers and effectively market/communicate offerings and campaigns that position Hawthorne as the clear Product Support choice.
# Devise, forecast and create a business plan for assigned territory or customers.
# Makes routine sales calls on customers in assigned markets and provide timely and accurate proposals for parts and service.
# Assist customers in selection of programs that will insure maximum life cycle of their equipment.
# Build competitive intelligence: Provide coordination between customers and said departments to provide best possible service.
# Maintain customer contact information, sales call reports and weekly call planners.
# Preferred minimum of five years in a product support sales and service environment with experience in customer service.
# Must have ability to communicate clearly, both orally and in writing.
# TESTING REQUIREMENTS: Seizes helps or works with hands.
# Vision: Read computer and paperwork.
# Communications by phone and in person.
# ENVIRONMENTAL:
# Temp/Weather: Works in both office and outdoor environment.

Career growth and advancement opportunities
~ Training
~ Medical, Dental and Vision plans
~ Medical Video Appointments available
~ Health Savings Account available
~ Health and Dependent Care Flexible Spending Accounts
~ Life & Accident Insurance
~ Employee Assistance Programs
~ Legal Plan
~ Travel Assistance Plan
~ Referral Bonus Program
~ Longevity Bonus Program
~ Boot Reimbursement
~ Tuition Reimbursement
~ Advanced Technical Training
~