Customer Identity & Access Management (CIAM)

Role : Customer Identity & Access Management (CIAM)
Remote. However, the candidate may be required to work onsite at the client's location for the initial 1 2 weeks, depending on the client's requirements. Or maybe can start remote depends upon the client request.
Duration : 3-6 months

CIAM Security Developer position offers a hands-on opportunity to join Manulife's Customer Identity & Access Management (CIAM) team, supporting critical digital security initiatives. The role directly addresses a skills gap in IBM Verify expertise, contributing to the mission of delivering secure authentication and access for millions of customers. You'll help scale and strengthen hybrid identity solutions across on-prem and Azure cloud environments, working alongside experienced engineers. This position offers visibility, impact, and the chance to deepen your technical skills in a niche, high-demand area.
Position Responsibilities

• Design, develop, and support CIAM solutions using IBM Verify (formerly ISAM) in hybrid (on-prem + cloud) environments
• Implement and maintain authentication, federation, and access management capabilities
• Deploy and optimize identity solutions in Microsoft Azure cloud
• Troubleshoot, resolve incidents, and enhance CIAM platform performance
• Collaborate with platform engineers and security teams to ensure compliance and scalability

Required Qualifications

• 5 7 years of experience in IAM / CIAM or security engineering roles
• Quantified hands-on experience with IBM Verify (formerly ISAM) in hybrid deployments
• Experience supporting identity solutions in Azure cloud environments
• Bachelor's degree in Computer Science, Engineering, or related field (preferred)

Preferred Qualifications

• Experience with large-scale CIAM platforms
• Knowledge of multi-factor authentication (MFA) solutions
• Understanding of hybrid identity architecture patterns
• Experience in financial services or regulated environments
• Exposure to non-containerized deployment models