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Principal Engineer I – AIOps ServiceNow

Software Resources, Inc.Phoenix, AZ🇺🇸United StatesPosted 12 Aug 2026

Why This Role Stands Out

Advance your career in AIOps with this Principal Engineer role, offering significant impact and leadership opportunities within a major corporation. You'll thrive here if you possess strong ServiceNow expertise, a passion for integrating observability tools, and a talent for mentoring junior engineers, all while enjoying a flexible hybrid work schedule. Don't miss the chance to contribute to cutting-edge solutions and grow your skills in this exciting contract-to-hire position!

Quick Overview

Work Type
On Site
Level
Leader

Job Description

Software Resources has an immediate contract to hire job opportunity for a Principal Engineer I – AIOps Service Now with a major corporation in Phoenix, AZ. 4 days per week on-site, Fridays remote.

6+ month contract to hire

Must haves:

  • ServiceNow hands on experience in their background (5 years)
  • Basic observability and teleport
  • Integration of those tools -e.g., Dynatrace, AppDynamics, Datadog, New Relic, Splunk, Elastic)
  • 4ServiceNow Micro-Certs for AIOps/Health Log Analytics/Cloud Observability

Soft skills:

  • Lead a team - Mentor Team
  • Deliver complex solutions
  • Solid verbal and written communications – Leadership


Day in the life of a Principal Engineer I – AIOps ServiceNow Contractor:

  • You''ll provide SME expertise in your respective domain as well as adjacent domains to ensure solutions are safe, secure, compliant, and reliable.
  • You''ll identify development and support needs as well as take on large and complex design responsibilities supporting project tasks.
  • You''ll also engage with project and business sponsors refining requirements and objectives of targeted solutions.
  • As a Principal Engineer I, you also facilitate dialogue and activities, and work to ensure team collaboration including teams outside of your domain.
  • You''ll develop effective presentations and narratives for IT audiences. In this role, you''ll also develop the technical skills of one more junior engineers.



About Software Resources
Software Resources, founded more than 3 decades ago, is a trusted staffing partner specializing in Technology (IT, Creative, & Marketing), Finance, & Accounting placements. We work with companies nationwide that need skilled professionals and connect them with candidates like you looking for the right opportunity.

We are always looking for professionals at all experience levels and in various specialties to meet our clients'' hiring needs. As a member of our team, you will have access to benefits including medical, dental, and vision coverage, a 401(k) with company match, short-term disability, life insurance with AD&D.

If this position fits interests you, we encourage you to apply.

Skills

New Relic
Splunk
Datadog
Phoenix
SAFe

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