EUC Deployment & Field Support Engineer

Support Windows 11 migrations and Intune deployments across gaming venues, providing hands-on device rollout and field support.

12th August, 2026

Company Description

Showtime Consulting is a leading provider of Shielded Cloud, Digital, Infrastructure, and Technology Delivery Solutions across Australia and New Zealand.

We specialise in delivering enterprise-scale technology programs spanning cloud, infrastructure, end-user computing, platform engineering, cyber security, workplace technology, and digital transformation initiatives.

We partner with major organisations to build high-performing technology teams and deliver business-critical technology programs that improve operational performance, user experience, security, and reliability.

The Role

We are seeking an experienced EUC Deployment & Field Support Engineer to join a high-performing deployment and technology delivery team.

This is a hands-on role focused on supporting large-scale device deployments, Windows 11 migrations, endpoint provisioning, field rollout activities, and end-user technology support across multiple customer sites and gaming venues.

You will play a key role in ensuring successful deployment outcomes by installing, configuring, validating, and supporting devices and workplace technology solutions while working closely with project teams, customers, and operational stakeholders.

Key Responsibilities

• Support Windows 11 migration and device refresh activities.
• Perform device installation, configuration, provisioning, and validation using Microsoft Intune.
• Execute field deployment activities across gaming venues and customer sites.
• Validate network connectivity, peripherals, and site readiness prior to deployment.
• Provide hands-on deployment support during rollout and cutover windows.
• Troubleshoot desktop, laptop, hardware, software, and peripheral issues.
• Assist with deployment monitoring, issue resolution, and escalation activities.
• Support rollout coordination, status reporting, and stakeholder communications.
• Collaborate with project teams, service desk teams, and customer stakeholders to ensure successful delivery.

12th August, 2026

Company Description

Showtime Consulting is a leading provider of Shielded Cloud, Digital, Infrastructure, and Technology Delivery Solutions across Australia and New Zealand.

We specialise in delivering enterprise-scale technology programs spanning cloud, infrastructure, end-user computing, platform engineering, cyber security, workplace technology, and digital transformation initiatives.

We partner with major organisations to build high-performing technology teams and deliver business-critical technology programs that improve operational performance, user experience, security, and reliability.

The Role

We are seeking an experienced EUC Deployment & Field Support Engineer to join a high-performing deployment and technology delivery team.

This is a hands on role focused on supporting large-scale device deployments, Windows 11 migrations, endpoint provisioning, field rollout activities, and end user technology support across multiple customer sites and gaming venues.

You will play a key role in ensuring successful deployment outcomes by installing, configuring, validating, and supporting devices and workplace technology solutions while working closely with project teams, customers, and operational stakeholders.

Key Responsibilities

• Support Windows 11 migration and device refresh activities.
• Perform device installation, configuration, provisioning, and validation using Microsoft Intune.
• Execute field deployment activities across gaming venues and customer sites.
• Validate network connectivity, peripherals, and site readiness prior to deployment.
• Provide hands on deployment support during rollout and cutover windows.
• Troubleshoot desktop, laptop, hardware, software, and peripheral issues.
• Assist with deployment monitoring, issue resolution, and escalation activities.
• Support rollout coordination, status reporting, and stakeholder communications.
• Maintain deployment documentation and deployment records.
• Collaborate with project teams, service desk teams, and customer stakeholders to ensure successful delivery.

What You'll Need

• Experience as a Deployment Engineer, Desktop Support Engineer, EUC Engineer, Field Support Engineer, or similar role.
• Hands on experience with Windows 10/11 deployments and device refresh programs.
• Experience with Microsoft Intune and device provisioning.
• Strong troubleshooting skills across desktop, laptop, hardware, software, and peripheral technologies.
• Understanding of networking fundamentals including TCP/IP, DNS, DHCP, and Wi-Fi connectivity.
• Experience supporting end users during technology rollouts and migrations.
• Strong communication and customer service skills.
• Ability to work independently and travel between deployment locations as required.

Desirable Skills

• Experience with Microsoft Autopilot.
• Exposure to SCCM/MECM or Microsoft Endpoint Manager.
• PowerShell scripting experience.
• Experience supporting retail, hospitality, gaming, or multi site environments.
• Knowledge of ITIL processes and service management tools such as ServiceNow or Jira.
• Experience working on large scale deployment or transformation programs.

Why Join Us?

• Work on large-scale technology deployment and workplace transformation programs.
• Play a key role in Windows 11 migration and modern device management initiatives.
• Gain exposure to enterprise endpoint management technologies including Intune and Autopilot.
• Work across a diverse range of customer sites and operational environments.
• Collaborate with experienced infrastructure, workplace technology, and deployment specialists.
• Opportunity to contribute to operational excellence, customer experience, and continuous improvement initiatives.