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Full time
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IT Helpdesk Team Lead: Enterprise IT & AD

systemsGoSydney, Sydney🇦🇺AustraliaPosted 8 Sept 2026

Quick Overview

Seniority
Mid Senior
Employment type
Full Time
Work mode
Hybrid
Location
Sydney, Sydney, Australia
Active Directory

Job Description

systemsGo is seeking a Team Leader to guide the IT support services desk from our Sydney office, acting as the single point of contact for escalations and ensuring timely, high quality incident resolution.

You will mentor new joiners, manage the ticketing queue, oversee Active Directory/Office 365 administration, asset inventory, and drive process improvements aligned with global/local IT programs.

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