IT Support Engineer

Sydney NSW, Australia, Australia Posted on 07/13/2026

Job DescriptionIT Support Engineer (On-Call/Freelance/Casual) - Sydney

We are currently looking for experienced IT Support Engineers to provide on-call/freelance onsite support in Adelaide, South Australia.

Key Responsibilities

• Provide onsite desktop support and troubleshoot hardware and software issues.
• Perform Windows operating system installations, upgrades, and re-imaging.
• Diagnose and resolve issues related to desktops, laptops, printers, and peripherals.
• Perform basic network troubleshooting in LAN/WAN environments.
• Configure and troubleshoot routers, switches, and other network devices.
• Respond to service requests promptly while maintaining a high level of customer satisfaction.
• Document all support activities, troubleshooting steps, and resolutions accurately.
• Collaborate with internal teams and client stakeholders to ensure smooth service delivery.

Requirements

• Minimum 3 years of experience in IT support, desktop support, or field services.
• Strong hands-on experience in desktop hardware and software troubleshooting.
• Good understanding of networking concepts, including LAN, WAN, routers, and switches.
• Experience with operating system deployment, imaging, and break-fix support.
• Excellent communication and customer service skills.
• Ability to work independently and manage multiple onsite assignments.

Why Join EIL Global?

• Flexible on-call/freelance opportunities.
• Work with leading enterprise clients across various industries.
• Competitive compensation on a per-assignment basis.
• Opportunity to gain exposure to diverse IT infrastructure projects.