Operations Assistant

Operations Assistant

Location: Enitial Office/Hybrid

Hours: Full-Time – 37.5 hours per week Contract Type: Permanent

Salary: £ (depending on experience & qualifications)

Start Your Career with HSL Compliance

The Operations Assistant supports the Site Services Manager in the planning, coordination and delivery of Site Services projects and operational activities across engineering, environmental and infrastructure works.

The role assists with the preparation of quotations, mobilisation of projects, resource planning, procurement activities and the coordination of suppliers, subcontractors, and operational teams. Working closely with the Site Services Manager, Project Coordinator and wider business functions, the Operations Assistant helps ensure projects are delivered safely, efficiently and in accordance with client and business requirements.

The role also supports the wider Engineering and Technical Services teams where required and provides a development pathway towards increased responsibility for project coordination, client liaison, and operational delivery.

What You’ll Do

• Support the planning, mobilisation, and delivery of Site Services projects from enquiry through to completion.

• Assist in preparing quotations, scopes of work and cost estimates, obtaining supplier and subcontractor pricing, and ensuring proposed works are aligned with available labour, plant, equipment, and operational resources.

• Support the scheduling and coordination of labour, materials, plant, equipment, and subcontractors to ensure projects are delivered safely, efficiently and in accordance with programme requirements.

• Liaise with clients, suppliers, subcontractors, engineers, and internal departments to coordinate project activities, resolve operational issues, and maintain effective communication throughout project delivery.

• Monitor project progress, resource utilisation, costs, and programme performance, highlighting risks, delays or issues requiring management attention.

• Support project mobilisation activities, including procurement, logistics planning, site access requirements, project documentation, and operational readiness.

• Assist with tender submissions, project planning, budget monitoring, forecasting activities, and operational reporting requirements.

• Support the preparation and maintenance of project documentation, including RAMS, permits, programmes, site records, and other operational information as required.

• Work alongside the Project Coordinator to ensure project information, scheduling records, purchase orders, and operational documentation are maintained accurately and efficiently.

• Collaborate with Technical Services on engineering-related quotations, planning activities, technical queries, mobilisation requirements, and project delivery support.

• Support engineering, environmental, infrastructure and maintenance projects, including civil engineering and specialist field service activities undertaken by the Site Services division.

• Attend site visits, project meetings, client meetings, and surveys as required to support project planning and delivery.

• Assist the Site Services Manager with operational planning, resource allocation, workload management, and the implementation of agreed operational improvements.

• Support continuous improvement initiatives through the review of operational processes, supplier performance, resource utilisation, and service delivery practices.

• Provide agreed operational support during periods of management absence or increased workload, escalating significant commercial, operational or project risks where appropriate.

• Develop responsibility for allocated projects as experience, competence and business requirements allow.

What We’re Looking For

• Strong organisational and coordination skills, with the ability to manage multiple activities and priorities simultaneously.

• Effective communication and interpersonal skills with the confidence to engage effectively with clients, suppliers, subcontractors, and colleagues.

• Strong attention to detail and good numerical skills, particularly in relation to quotations, pricing, and cost control.

• A proactive, practical approach to problem solving and continuous improvement.

• Ability to work independently whilst contributing effectively as part of a wider team.

• Proficient in Microsoft Office applications, particularly Excel, Word, and Outlook.

• An interest in engineering, construction, infrastructure, environmental services, or project delivery.

• Experience within operations, engineering, construction, utilities, environmental services, logistics, procurement, or project support environments would be advantageous but is not essential.

• Knowledge of procurement, subcontractor management, project coordination or health and safety processes would be beneficial.

• Full UK Driving Licence desirable.

Why Work for HSL?

• Full training and clear career development pathways • Opportunities to gain industry-recognised qualifications • Paid overtime (including travel time from leaving home) • 22 days annual leave + bank holidays • Option to take 3 additional unpaid leave days • Company pension scheme & sick pay scheme • Free eye test every 2 years • Access to Kinhub (wellbeing & financial support) • Discounts with hundreds of retailers via Reward Gateway

About Us

HSL Compliance is one of the UK’s leading compliance specialists, helping organisations keep people safe. We work with local authorities, housing associations, and businesses across the country, providing water safety, fire safety, and other essential compliance services.

Our people are at the heart of what we do. We support our employees to grow, succeed, and enjoy a secure future with us.

Ready to Apply?

If you’re reliable, motivated, and looking for a role with variety, stability, and progression, we’d love to hear from you.

Apply online today with your latest CV.