Quick Overview
Job Description
We are seeking a talented Inside Sales Representative with excitement to play their part in achieving our ambitious acquisition and growth objectives. The ideal candidate will have a passion for luxury products, excellent communication skills, and a proven track record in exceeding sales targets and quantitative objectives. As an Inside Sales Representative, you will drive sales growth, build strong relationships with prospects, and provide exceptional service.
This role offers a unique opportunity to work with a group of people committed to helping our prospects focus on what matters most while directly contributing to the company's success. This role's OTE (on-target earnings) is $80-90K (for your first full year) with a base salary of $50K (with a 4-month commission guarantee during ramping/training period) and uncapped commission. The OTE is based upon successfully hitting the performance metrics established for the role.
Proactive Lead Outreach
: Proactively reach out to potential and existing prospects via phone, email, and other communication channels through team structure and independent execution to generate sales to meet or exceed sales targets.
Rapport Building
: Build and maintain strong relationships with prospects, understanding their needs and preferences to provide personalized service and product recommendations.
Sales Reporting
: Maintain true and accurate records of sales activities, prospect interactions, and sales performance metrics. Provide regular reports to management through integrated CRM platforms (Salesforce, Salesloft).
Team Collaboration
: Work closely with the Sales, Marketing, and Member Services teams to develop and implement strategies, best practices, notable updates, etc.
Feedback Gathering/ Rapport Building
: Gather relevant and robust feedback from prospects and relay the information to the Regional Sales Director you support qualitatively and quantitatively.
Market Research
: Stay informed about industry trends, competitor activities, and market conditions to identify new sales opportunities.
Research, generate, and route qualified prospects to Regional Sales Directors, supporting them in all aspects of the business, according to the qualification parameters set by the organization.
Pipeline Development
: Use individual and team strategies developed to engage with new and database opportunities within the parameters set forth by leadership. Minimum of 3-5 years of experience in inside sales, outside sales, or equivalent individual contributory role. Preferably within the luxury goods or high-end retail industry. B2C sales including relationship selling (active listening, rapport building, drivers uncovered)
Proven track record of quota attainment (quantitative data required)
A bachelor’s degree in Business, Sales, Communication, or a related field is preferred.
Strong sales background including objection handling and negotiation skills. Ability to build relationships and elicit trust with high-net-worth individuals. Proficiency in CRM software and Microsoft Office Suite. Passion for luxury products and a keen eye for detail.
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