General Manager of Human Resources

Trotter & Morton Facility Services provides 24/7 preventive and predictive mechanical system maintenance and repair to condominiums, commercial, and institutional buildings. Trotter & Morton Facility Services is recruiting a sales professional with proven success closing solution-based sales by meeting or exceeding targets on a year-by-year basis for our growing LINC Service Division in Lacey, WA. We are looking to hire an individual who can adhere to a disciplined and structured sales process to generate results that contribute to our business growth.

Additional skills necessary to succeed in this role include: computer competency, negotiation skills, and writing and presentation skills. We are looking to hire hard-working and committed individuals who will contribute to our team of experienced personnel by bringing a willingness to learn and an entrepreneurial spirit to every project. We are currently looking for a Selling General Manager to join our team!

Sales Incentives
~ Training and development opportunities
Create and maintain a sales funnel for location, including scheduling first appointments, verifications, surveys, etc... to achieve your personal annual sales quota
Coordinate sales process training schedule for new hires
Work with Safety Director and Service Manager to schedule appropriate training
Help implement sales process training schedule for current employees
Coach Sales Representative on sales cycle according to Trotter & Morton standards
Designate a weekday to visit customer sites with each sales representative
Review all current agreements during renewal, including equipment lists, terms and conditions, and all other verbiage.

Ensure the Dispatcher, Accounting, Service Coordinator and Technicians are aware of the agreement verbiage and receive adequate training to satisfy the agreement’s terms and conditions
Create annual budget and share with Service Manager
Address customer concerns within 24 hours of receiving
Build and maintain rapport with local Unions
Build rapport and productive working relationships with local schools and potential recruiting resources
Monitor all billing and assist with collections
Establish purchasing policy for your branch
Support operations in vendor selection, timely purchase, and delivery to assure prompt service.

Work with HR for appropriate personnel actions (i.e., hiring, firing, promotion, compensation, etc.). Assure compliance with company policies and laws
Continue to monitor and develop sales representative performance against their individual plan.

Communicate with HR and Corporate Sales Director to resolve deficiencies
Attend company provided training as necessary
Professional, approachable and customer-service oriented
Demonstrated ability to read, to analyze, and interpret technical procedures, regulations or documents with a similar degree of complexity
Ability to prioritize workloads and utilize planning & time management skills to adhere to strict deadlines
Ability to accurately estimate mechanical work
Ability to understand and communicate advanced mechanical concepts
Strong working knowledge of accounting principles in the use of budget analysis and financial statement analysis
Previous experience with business/financial operating plans
~ Bachelor’s degree in Business (or similar) preferred
~ Strong understanding of facilities maintenance industry preferred
~ Experience with design specifications, cost estimation and contract administration is an asset
~ Ability to work in, and manage a performance culture
Travel will be required
We firmly believe our employees are our best assets and we are committed to providing ongoing training and support to allow them to reach their full potential.

Trotter & Morton Group of Companies is an industry-leader in safety, and we strive for an incident-free workplace in all aspects of our operations. Our Commitment to Diversity
We are committed to hiring talented, qualified professionals without regard to race, age, gender, or any other protected ground and to providing an environment without discrimination.

Every effort is made to provide fair and equal employment and development opportunities and to ensure that our policies regarding hiring, compensation, promotions, and transfers are based solely on skills and capabilities, job requirements, job performance, and other job-related criteria.