Concierge/Customer Service/Sales

OKO Group is an international real estate development firm specializing in ultra‑luxury residential, hospitality, and commercial projects. Headquartered in Miami, we are a highly collaborative, people‑focused organization united by a passion for design excellence, service, and craftsmanship. Our offices reflect the same standards we apply to our developments—thoughtful, elevated, and welcoming environments created to support our teams, partners, and guests. The Office Concierge serves as the face and first impression of OKO Group’s Wynwood Plaza office.

The ideal candidate is confident, poised, service‑oriented, and thrives in a high‑profile setting. They bring a hospitality mindset, impeccable presentation, and strong interpersonal skills, ensuring every interaction reflects the quality, discretion, and sophistication of OKO Group. This role is fully in‑person at a newly finalized, premier office location. Serve as the primary point of welcome for all visitors, guests, and staff entering the office, greeting everyone with confidence, warmth, and professionalism.

Support executive and team needs by assisting with hospitality requests, including refreshments, catering coordination, and client‑facing arrangements. Receive and distribute mail, packages, and deliveries with attention to detail and discretion. Communicate professionally with vendors, building management, and service providers as needed. Assist with special events, meetings, and office initiatives as assigned. Perform additional administrative or support duties as requested by management.

Customer Service Excellence-Hospitality-driven mindset with a genuine desire to create exceptional guest experiences. High school diploma required; Minimum of 2–4 years of experience in a front‑facing role such as office concierge, receptionist, guest services, hospitality, luxury retail, hotel, or corporate environment. Ability to maintain a consistently polished and professional appearance appropriate for a luxury corporate setting. Proficiency with basic office tools (phone systems, email, scheduling software). At Wynwood Plaza office, Miami, FL.

Professional office environment with a high volume of in‑person interaction. occasional walking throughout the office. Full‑time, in‑person; Standard office hours are typically Monday to Friday from 9am - 5pm.