Sales Administrator

Sales Administrator

Salary: 28,000 - 30,000

Benefits: 25 days' annual leave plus Christmas shutdown / Company-wide bonus scheme /Company pension and life assurance at four times salary / Training and development opportunities / Discounted gym membership and Cycle to Work scheme / Enhanced family-friendly policies / Cash health plan and Employee Assistance Programme / Free on-site parking.

Working Hours: 37 hours a week

Groomfield Recruitment is recruiting for a Sales Administrator to join our client's team in West Bromwich.

This is an excellent opportunity for an organised, proactive individual who enjoys working in a fast-paced environment and delivering excellent customer service. You will play a key role in managing project orders and shipments, supporting the sales team and ensuring customers are kept informed.

Key Responsibilities

• Maintain telephone contact with customers, external sales teams, and transport companies to ensure a timely communication flow between all parties.
• Respond to customer enquiries relating to stock, pricing and discount and provide 1st level technical support where possible.
• Engage in outbound telephone activity to promote sales, including inactive accounts, Buying Groups under promotion, etc.
• Provide customer quotations.
• Provide the external sales team with information relating to quotations, customer accounts etc.
• Organise transport for non-standard deliveries.
• Ensure deliveries are progressed and any issues relating to delivery are dealt with efficiently, with the correct escalation where necessary.

What We're Looking For

Previous experience in sales administration, project coordination or a similar role.

Excellent written and verbal communication skills.

Strong organisational skills and attention to detail.

Ability to prioritise tasks, meet deadlines and work independently.

Good Microsoft Office skills, particularly Excel and Word.

A proactive, adaptable approach and a strong team-working attitude.

Apply Today!

If you're an enthusiastic administrator looking to develop your career with a well-established business, Groomfield Recruitment would love to hear from you!