Direct client-Workday Advanced Comp & Gem HCM Solutions Manager @ Palo Alto, CA

JD:

This role is focused on delivering project solutions for Workday Advanced Comp. Time permitting, they will also provide project support for other Workday initiatives such as Core HCM, Performance Management, Benefits, and Security.

This role will also be a key player in the implementation and support of Gem. Since system configuration is owned by IT, this position focuses on requirements gathering, functional design input, test strategy and execution, data auditing,

documentation, and project management for Workday initiatives — partnering closely with IT to translate HR needs into configured solutions.

The ideal candidate for this role brings an AI-first mindset, using AI tools to build test scripts, automate manual processes, create/review documentation, and support development of create plug-and-play tools that leverage Workday data.

Project Work Support our annual Sales Comp Review (Fall) and Company “OPE” Comp Review (Winter) programs in Workday using Advanced Compensation Document business requirements for People Technology project requests; create Detailed Requirements Documents for larger projects (e.g., Workday OPE) Develop UAT plans and lead testing efforts for People Technology initiatives (includes test case development, desired outcomes, timelines, etc.)

Participate in the implementation and ongoing HCM support for Gem.

Project dependent, also done one or more: lead project timeline creation/mgmt, project team comms, training, and documentation.

Conduct data audits as appropriate to support various programs/projects.

Leverage AI throughout all work/workstreams where relevant (testing, process review, audits, workflow development, and more)

Review and make prioritization suggestions based on demand and resources Collaborate with the Total Rewards team on new technology needs; assess

capabilities of current systems vs. requirements and make recommendations for path forward - likely specific to adopting new AI capabilities

KTLO Support Work - Backup Coveraged

Monitor Jira queue and provide timely support/resolution/ticket assignment.

Manage small project enhancement requests for various areas in Workday.

Develop Workday reports as needed.

Partner with IT on root-cause analysis and validation of fixes prior to release.

• B.S. degree in Business, Information Systems, or related area.

• 8-10+ yrs HRIS/HCM experience

• Workday Advanced Comp required. Expertise in several other areas of Workday HR including Performance Management, Core HR, Security, Reporting required

• Gem experience is highly desired. Solid ATS / TA tool experience is an ok substitute

• Experience supporting other systems such as Recognition tools, Jira, etc a plus

• Expert Google Sheets and/or Excel skills including leverage both for data auditing

• Hands-on familiarity with AI tools (e.g., Claude, ChatGPT, Copilot) for automating workflows, generating test scripts/documentation, or building lightweight tools.

• Must thrive in a fast-paced environment where multitasking and prioritizing is required

• Excellent verbal and written communication skills.