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Full time
Logistics
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Senior Application Delivery & Support Analyst

Ryder SystemAustin, Texas🇺🇸United StatesPosted 10 Sept 2026

Why This Role Stands Out

This hybrid role offers an excellent opportunity to drive the reliability of critical logistics applications, fostering significant career growth and skill development in supply chain technology. You'll thrive here if you excel at problem-solving, collaboration, and optimizing complex systems, making a direct impact on Ryder's industry-leading operations. Apply to join a reputable company with a strong focus on customer success and innovation.

Quick Overview

Seniority
Mid Senior
Employment type
Full Time
Work mode
Hybrid
Location
Austin, Texas, United States
Process Improvement

Job Description

Ryder System is seeking a Senior Application Delivery & Support Analyst to own the reliability and performance of mission-critical logistics and transportation applications. In this role, you will manage end-to-end delivery, coordinate releases, and provide advanced production support for systems that power warehousing, fleet management, and transportation operations. You will collaborate with IT, engineering, and operations teams to resolve incidents, optimize performance, and implement improvements while following ITIL-based processes. This hybrid role offers exposure to cutting-edge supply chain technology, cross-functional projects, and clear career growth paths in a safety-first, customer-focused culture.

Responsibilities

  • Manage end-to-end application delivery and production support for logistics and transportation systems
  • Monitor application performance, troubleshoot incidents, and drive root-cause analysis
  • Coordinate deployments, patches, and configuration changes with cross-functional IT and operations teams
  • Document application standards, procedures, and support runbooks
  • Partner with business stakeholders to gather requirements and translate them into technical solutions
  • Ensure high availability, reliability, and security of critical Ryder applications
  • Support integrations between transportation, warehousing, and fleet management platforms
  • Leverage ITIL or similar frameworks to manage incidents, problems, and changes
  • Participate in on-call rotation and provide after-hours production support as needed
  • Identify opportunities for automation, performance tuning, and process improvement

Required Skills

  • Application support and troubleshooting
  • Incident and problem management (ITIL)
  • SQL and database querying
  • Monitoring and alerting tools
  • Log analysis and performance tuning
  • Release and deployment management
  • Scripting or automation (e.g., Power
  • Shell, Python, or Bash)
  • Integration support (APIs, web services)
  • Change and configuration management
  • Technical documentation

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