UX Designer

NO SUBCONTRACTS, C2C or 1099 applicants. W2 candidates only.

Custom Business Solutions, a Michigan-based talent agency, is seeking an experienced UX Researcher for a product development opportunity. Qualified candidates submitting an application will be considered for this contract opportunity.

The UX Researcher will lead qualitative and quantitative research throughout the product lifecycle, uncovering user needs and translating insights into actionable recommendations. This role will partner closely with Product, Design, Development, and business stakeholders to ensure user feedback and data inform product strategy and design decisions.

REQUIRED SKILLS
3+ years UX Research experience
Bachelor’s or advanced degree in HCI, Interaction Design, Cognitive Psychology, Anthropology, Market Research, or related field
Qualitative and quantitative user research methodologies
User interviews, usability testing, surveys, ethnographic studies, contextual inquiry, and concept testing
Behavioral and attitudinal data analysis
Research planning, scoping, synthesis, and presentation of findings
Human-Centered Design principles
Journey maps, user personas, and Jobs to Be Done (JTBD)
Ability to connect research insights with existing data and analytics
Cross-functional collaboration with Product, Design, and Development teams
SAFe Agile / sprint-based environment experience
Strong written and verbal communication skills
Portfolio demonstrating UX research expertise and process

DESIRED SKILLS:
Wireframes, storyboards, user flows, process flows, and site maps
Research, design, and AI tools
Customer journey and experience research
Product lifecycle research experience
Vendor and research partner management
Experience translating complex research findings into actionable product recommendations
Strong stakeholder management and presentation skills
Excellent attention to detail and problem-solving skills