Entry Level Engineer

candidates with basic IT/application support experience, testing and documentation support, business workflow documentation exposure, issue tracking, coordination, basic troubleshooting, and user support ability.
Preferred experience includes 0 2 years of IT experience, internship or academic project experience, basic SQL, QA/testing, ticketing tools, reporting, documentation, ServiceNow, Jira, Azure DevOps, Oracle systems, or enterprise applications.

Entry Level IT Professional
A resource that supports or provides technical support, troubleshoots software issues, manages user
accounts, and assists with application testing and infrastructure maintenance. Resource will work
alongside DWSD staff to act as a first point of contact, requiring basic skills in operating systems,
SQL, and troubleshooting application-level issues, resolving software errors, typically supporting
internal or external users. Creating, configuring, and maintaining user accounts and permissions.
Education: In 3rd year or recent graduate of a university program from an accredited college or
university with a major in Computer Science, Information Systems, Engineering, Business, or other