IT Support Specialist Indianapolis - IN - Indiana

Role Description:

Experience in Workstation and Basic Hardware Tier 1 and Tier 2 support

Ready to work in eveningnight shift and provide on-call support for critical production issues

Excellent troubleshooting skills

Able to maintain a high level of confidentiality and professionalism

Ability to effectively prioritize and execute tasks

Strong customer-service orientation

Effective interpersonal and relationship-building skills

Ability to learn new technologies to perform day to day support operations

Basic knowledge of networking

Windows cyber security Management knowledge

Roles & Responsibilities

Provide Tier 1 and Tier 2 Support for various IT applications. Support Activities include: - Basic PC Hardware Support- Virtual DesktopiPadsPrinters IGELS Servers Support

Access Request Handling

Escalate issue to appropriate teams and follow up for closure

Patching of windows workstationserver

. Windows serverworkstation cyber security Management