Sales and Customer Service Associate

Sales and Customer Service Associate
Full-Time | On-Site in Alpharetta, GA | Entry-Level | Bonus-Based Earnings
Giannotti & Associates is growing, and we're looking for motivated, service-oriented people to join our team as Sales and Customer Service Associates. This is a phone-based, entry-level role built around helping clients — no cold calling. You'll speak with individuals who have already expressed interest in coverage, answer their questions, and guide them to the right enrollment decision.

Why This Role
This is a great entry point for someone who wants to grow a career that blends consultative sales with genuine customer service. You'll work with warm inbound leads in a supportive, high-energy office, get structured training, and have a clear path into leadership. If you value communication, professionalism, and long-term growth, you'll fit right in.

What You'll Do
Handle inbound consultation calls from prospective clients.
Present and explain health coverage solutions clearly and professionally.
Answer client questions and guide them through the enrollment process.
Maintain consistent follow-up and accurate account documentation.
Participate in ongoing sales and customer service training.
This role blends consultative sales with high-level customer service and relationship management.

What You Bring
Communication skills — strong interpersonal skills and a professional, confident phone presence.
Positive energy — an upbeat, high-energy attitude that clients respond to.
Organization — detail-oriented with solid follow-through on documentation and follow-up.
Focus — comfortable working in a structured, fast-paced office setting.

What We Offer
Structured onboarding and comprehensive training.
A high-energy, supportive office culture.
Clear advancement opportunities into leadership roles.
A comprehensive bonus program with significant income potential for motivated professionals.

Details
Location:
On-site in Alpharetta, GA. Candidates must currently reside in Georgia.

Schedule

Full-time.

Compensation

Bonus-based earnings with significant income potential.

Interviews

Conducted in person; virtual interviews are not available at this time.
Ready to Apply?
If you're ready to develop your sales skills, deliver excellent client service, and grow within a leadership-driven organization, we'd love to hear from you. Apply today to be considered for an interview.