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Recently postedFull timeCustomer Service

Customer Service Specialist (m/w/d)

RivertyMünster, Nordrhein-Westfalen🇩🇪Germany

Why this role stands out

Grow your career in a dynamic FinTech environment with Riverty, a company known for its innovative payment solutions and global reach. You'll thrive here if you're a motivated individual eager to develop your skills in accounting and customer support within a collaborative, international team that offers hybrid flexibility. Embrace this opportunity to contribute to a mission that empowers financial well-being for individuals and businesses alike.

Quick overview

SeniorityMid Senior
Employment typeFull Time
Work modeHybrid
LocationMünster, Nordrhein-Westfalen, Germany
Microsoft Office

Job description

We're hiring on behalf of a Haystack partner!

The Role

  • Manage various accounts receivable processes, including payment allocation and processing disbursements.
  • Handle written customer inquiries and resolve issues escalated from the service center.
  • Monitor and analyze customer reports to ensure accuracy and data integrity.
  • Collaborate with team leadership to investigate system interface discrepancies.
  • Contribute to month-end closing activities and assist in preparing financial reports for clients.

What You'll Need

  • Completed vocational training, ideally in a commercial, administrative, or related field.
  • Previous experience working within accounts receivable or a similar financial support function.
  • Proficiency in MS Office and the ability to quickly adapt to new digital tools and IT systems.
  • Strong communication skills with a solution-oriented mindset and a collaborative approach to teamwork.
  • Fluency in German at a minimum B2 level.

What's On Offer

  • Competitive salary
  • Opportunity to work within a dynamic, international fintech environment.
  • Flexible working conditions to support a healthy work-life balance.

Apply via Haystack today!

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