Senior Technical Analyst

If you're the person Finance calls when the billing run falls over, and you want a clearer path into product ownership, this one's worth a read.

We're working with a high profile property and professional services firm. They're after a Senior Technical Analyst to take technical ownership of two core platforms: their finance and billing system, and their document management platform.

You'll sit within IT and work closely with Finance, Knowledge and the wider business. Day to day, you're the go-to person for how these systems run, how they're set up and how they get better.

What you'll be responsible for:

• Owning the admin, configuration and day to day running of the finance/billing and document management platforms
• Handling escalations for incidents and service requests
• Turning business requirements into user stories, specs and a prioritised backlog
• Leading upgrades, enhancements and integrations, including UAT and release
• Keeping data clean, controls tight and audit trails in order
• Managing vendors and working with the reporting team so the numbers downstream can be trusted

Why it's worth considering

You'll own the roadmap for both platforms, not just the support queue. That's the experience that sets you up for a Senior Technical BA or Product Owner move down the track, and the business is open to growing the role in that direction.

What you'll need to have to be considered:

• 3 to 5 years supporting and owning enterprise business applications in a large professional services environment
• Hands on experience with finance, ERP or billing platforms (e.g. Dynamics 365, Oracle, SAP, TechnOne or similar)
• Document management experience (e.g. SharePoint, OpenText, M-Files, Objective or similar)
• A good understanding of how client, billing, revenue and document data connect, plus exposure to integrations between systems
• Working SQL, Power BI or SSRS, and strong Excel skills
• Comfortable writing user stories and specs, and explaining them to both tech teams and senior finance stakeholders
• We're open to candidates from all different industries, if you've got the core system skills you will be considered