Quick overview
Job description
We are seeking an experienced Senior Business Analyst to drive a high-impact digital transformation initiative within a respected Federal Government agency, leading the end-to-end redesign and modernisation of a critical, core enterprise management system. Step into an influential role where you will bridge policy, technical, and operational teams, uplifting internal business analysis capability while delivering seamless user experiences and modernised public sector processes.
Australian citizens with a baseline clearance will be regarded for this role.
Your responsibilities include:
- Lead Discovery & Elicitation: Facilitate collaborative workshops, stakeholder interviews, and consultation sessions across diverse divisions to capture complex functional and non-functional business requirements.
- Deliver Agile Artefacts: Translate multifaceted business and policy rules into testable artefacts, including user stories, user journeys, process maps, use cases, functional specifications, and clear acceptance criteria.
- Drive Process Optimisation: Conduct rigorous current-state and future-state process analysis to identify strategic opportunities for workflow automation, efficiency, and standardisation.
- Bridge Business & Technical Architecture: Partner directly with multidisciplinary solution architects and development teams, leveraging a practical understanding of system code and logic to ensure feasible, high-value delivery.
- Project Delivery & Governance: Establish project management documentation, schedules, resource plans, and risk-management reporting for senior governance boards to support executive decision-making.
- Capability Uplift & Mentorship: Champion best-practice business analysis methodologies across the branch, mentoring peers and embedding scalable continuous-improvement frameworks.
To be successful in this position, you will ideally bring:
Grants Domain Expertise: Practical experience navigating end-to-end grants administration lifecycles-including scheme rollouts, application intake, evaluation, compliance, and reporting. A proven ability to interpret complex grant guidelines, policy frameworks, and legislative business rules into streamlined operational and system requirements.
- Technical Toolkit: Strong expertise across modern Business Analysis frameworks (e.g., BABOK), process modelling (BPMN), requirements management platforms (e.g., Jira, Confluence), and a working comprehension of enterprise application architecture and system code.
- Experience: Extensive background leading business analysis and project delivery for complex, ICT-enabled transformation programs, ideally within Australian Federal Government or regulated enterprise environments.
- Core Capabilities: Superior stakeholder engagement and workshop facilitation skills, high-level written communication for executive briefs and technical specifications, and the strategic agility to navigate ambiguity and manage competing priorities effectively.
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