Quick Overview
Job Description
Executive Sales Assistant – Call Center (Full-Time, Las Vegas, NV)$20/hour + opportunities for growth
Liberty Timeshare Resolution is a team-oriented company committed to helping clients resolve their timeshare issues with professionalism and integrity. We value collaboration, learning, and continuous improvement — and believe every team member plays an important role in our success. Full-time hours with additional scheduling flexibility (may include evenings/weekends). Supportive team environment where personal growth is encouraged.
Opportunity to develop real sales operations, analytics, and customer-service skills — ideal for those looking for a long-term career rather than just a job. Monitor and report on call center performance: track and review dashboards, and deliver daily/weekly performance summaries. Support team quality and consistency: review call logs, ensure accurate documentation, and uphold customer-service standards. Help improve sales processes: identify training needs, contribute to internal training/learning materials, and support onboarding.
Work cross-departmentally: partner with Sales, Training, and Quality teams to ensure smooth communication and process adherence. Handle escalated customer issues when needed — provide respectful, professional support and resolution guidance. High school diploma required; Associate’s or Bachelor’s degree a plus. Strong verbal & written communication — you’re comfortable talking on the phone and documenting clearly. Familiarity with CRM or call-center software (or willingness to learn). Good analytical skills with comfort using basic performance metrics/reports.
Excellent team-player mentality, time management, multitasking ability, and emotional intelligence. Eagerness to learn, grow, and contribute to an evolving, performance-driven environment. Previous call-center or customer-service experience
Basic spreadsheet or data-reporting experience
Any sales or customer-relations background
If you’re enthusiastic, customer-focused, and ready to grow in a supportive, results-driven environment — we’d love to hear from you.
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