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Recently postedFull timeSales

Technical Account Manager

Top Tempo TechnicalAmarillo, Texas🇺🇸United States

Quick overview

SeniorityMid Senior
Employment typeFull Time
Work modeHybrid
LocationAmarillo, Texas, United States
Account ManagementCRMSalesforce

Job description

Manage and grow a portfolio of commercial service accounts, serving as the primary client contact and coordinating with field and operations teams to ensure quality service delivery. Lead client reviews and renewal discussions, monitor performance, resolve issues, identify account growth opportunities, and maintain accurate CRM records.

Responsibilities

  • Manage and grow existing commercial service accounts.
  • Serve as the primary contact for client service needs and issue resolution.
  • Coordinate with field and operations teams to support quality service delivery.
  • Lead client check-ins, performance reviews, and renewal conversations.
  • Monitor service performance and identify improvement opportunities.
  • Identify additional service opportunities and maintain account activity in CRM systems.

Required Skills

  • Account management
  • Client relationship management
  • Service delivery coordination
  • Technical services knowledge
  • HVAC services
  • Mechanical services
  • Facilities services
  • Client issue resolution
  • CRM platforms
  • Salesforce

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