Infrastructure Project Manager

Skills and experience

·         Proven experience managing complex IT infrastructure, cloud operations, or shared-services transformation programs.

·         Ability to develop and maintain integrated program plans, including scope, schedule, milestones, resources, and deliverables.

·         Strong risk, issue, assumption, and dependency management, with timely escalation and resolution.

·         Experience establishing program governance, decision forums, status reporting, and executive steering committee updates.

·         Ability to coordinate multiple workstreams and drive delivery across teams without direct reporting authority.

·         Experience with stakeholder engagement, organizational change management, and adoption planning.

·         Working knowledge of IT service management, including incident, problem, change, and service level management.

·         Ability to define success measures, acceptance criteria, and benefits realization plans.

·         Experience managing vendor deliverables and third-party dependencies.

·         Strong executive communication, facilitation, negotiation, and conflict resolution skills.

·         Database Operations experience is preferred but not required; PMP/PgMP, ITIL certification is a plus.

A strong candidate should be able to:

·         Build and manage an integrated plan across all six transformation pillars.

·         Convert ambiguity into workstreams, owners, milestones, dependencies, decisions, and exit criteria.

·         Establish clear accountability between the DBA team as service provider, individual service owners, technical owners, business consumers, and executive sponsors.

·         Drive managers and workstream leads to own outcomes without requiring director-level escalation.

·         Escalate early with options and recommendations—not just status updates.

·         Manage resistance from divisions, application teams, infrastructure teams, vendors, and regional stakeholders.

·         Lead organizational change involving new roles, centralized governance, support boundaries, staffing, succession, and MSP participation.

·         Communicate effectively with executives while retaining enough technical depth to challenge assumptions.