HR Reporting & Analytics Analyst

Job Description Job Description HR Reporting & Analytics AnalystLocation: Atlanta, GA 30309
Job Type: 4 month W2 Contract
Pay Rate: $38 - $40/Hour
100% On-Site
Position Summary

We are seeking a detail-oriented HR Reporting & Analytics Analyst to support the HR Reporting & Analytics team by owning recurring reporting activities and operational support requests. This role is critical to ensuring the timely delivery of monthly HR reporting and analytics while enabling the core team to focus on strategic talent, performance, succession, promotion, and compensation initiatives.

The ideal candidate is highly organized, excels in data validation and reporting operations, and has hands-on experience with Power BI, ServiceNow, SharePoint, Excel, and Workday. Success in this role depends on operational excellence, reliability, and the ability to independently manage recurring reporting processes during month-end cycles.

Key ResponsibilitiesPower BI Dashboard Management

• Execute monthly refreshes of established Power BI dashboards used by HR Business Partners (HRBPs), HR Administrators (HRAs), and Finance stakeholders.
• Validate refreshed dashboard data against Workday and Alteryx-generated source files prior to publication.
• Troubleshoot routine dataset refresh failures, DAX measure issues, and data model inconsistencies.
• Escalate complex technical issues when necessary while ensuring timely resolution.

SharePoint Reporting & Administration

• Maintain and update SharePoint lists, reports, and reporting repositories used by Finance and Marketing RFP teams.
• Publish scheduled monthly reports and verify data accuracy and completeness.
• Ensure reporting assets remain current, reliable, and accessible to stakeholders.

Operational Support (ServiceNow)

• Manage and resolve assigned ServiceNow support requests, averaging 2-3 requests per day.
• Respond to report scheduling requests, basic data inquiries, and report-related questions.
• Submit access and entitlement requests through JIRA in accordance with established processes.
• Communicate request status, updates, and resolutions clearly and professionally to stakeholders.

Process Improvement

• Identify recurring manual processes and reporting inefficiencies.
• Document opportunities for automation and process optimization.
• Recommend practical improvements that enhance reporting accuracy, efficiency, and scalability.

Required Qualifications

• 3-5 years of experience in reporting, business intelligence, analytics, or data operations roles.
• Working knowledge of Power BI, including:
  • Dataset refresh management
  • Report validation
  • DAX troubleshooting
• Experience managing service requests through ServiceNow and submitting requests via JIRA.
• Familiarity with Workday as a source for reporting and analytics.
• Advanced Microsoft Excel skills, including data validation, reconciliation, and quality checks.
• Strong attention to detail with the ability to consistently meet deadlines during high-volume month-end periods.
• Demonstrated ability to handle sensitive employee and compensation data with discretion and confidentiality.
• Excellent communication and stakeholder support skills.

Preferred Qualifications

• Experience working with Alteryx workflows and output files.
• Exposure to HR, workforce, or people analytics data, including headcount, compensation, performance, or talent metrics.
• Experience maintaining SharePoint lists, reports, and reporting environments.
• Proven ability to identify and recommend automation opportunities in reporting and operational processes.
• Experience supporting cross-functional stakeholders in HR, Finance, or Marketing environments.

What Success Looks Like

By the end of the assignment, the successful candidate will:

• Independently refresh, validate, and publish monthly dashboards and reports on schedule with minimal oversight.
• Ensure month-end reporting activities are completed accurately and reliably without requiring team intervention.
• Independently resolve at least 50% of assigned ServiceNow support requests, including report scheduling, access request coordination, and basic data inquiries.
• Improve operational efficiency by identifying opportunities to automate manual reporting and support processes.
• Serve as a trusted operational partner for HR, Finance, and Marketing stakeholders.

Key Competencies

• Operational excellence
• Data accuracy and quality control
• Analytical problem solving
• Customer service orientation
• Time management and prioritization
• Process improvement mindset
• Collaboration and communication
• Accountability and ownership