Customer Sales Representative - Virtual or Office

Customer Retention & Sales Specialist
Wireless Contact Center | Fishers, IN
As a customer retention & sales specialist, you’ll engage Verizon Wireless customers to uncover opportunities, strengthen relationships, and guide customers back to our retail stores when that’s the best next step. When the sales opportunity presents itself, you’ll confidently close it. When it doesn’t, you’ll still win by driving in‑store visits—and get paid for it.

Make outbound calls to existing Verizon Wireless customers
Identify sales opportunities or schedule store visits when appropriate
Analyze customer accounts to save money or add value
Maintain callbacks, follow-ups, and accurate CRM documentation
Track daily productivity and participate in team huddles and training
3+ years of success in commission-based sales (preferred)
~ Call center or wireless experience a plus
~ Confident, engaging phone presence
~ Experience with Salesforce or similar CRM tools preferred
Competitive hourly base plus commission
Earn commissions on sales closed and customers driven to retail stores
Unlimited customer opportunities nationwide
Hourly Guaranteed Pay
~ Same Day Pay Options
~ Paid Community Time
~ Generous Community Grant Opportunities
~ Medical, Dental, Vision
~Long-Term and Short-Term Disability
~ Employee Assistance Program
~ Apply today and grow your sales career with us.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), national origin, ancestry, age, physical or mental disability, medical condition, military or veteran status, marital status, sexual orientation, gender, gender identity, gender expression, genetic information, or any other status protected by applicable federal, state, or local laws. We are committed to providing reasonable accommodations for qualified individuals with disabilities.
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