Telecom Business Analyst & ServiceNow Specialist

XPT Software Australia Pty Ltd is seeking a Business Analyst (Telecom Domain) to join our Melbourne and Sydney-based teams. The role focuses on capturing business and user requirements, shaping them into agile-ready stories and ensuring delivery to specification.

You will own stakeholder relationships, work with the platform team on release estimates, support testing, drive adoption, and define processes across Customer/IT/Employee workflows.