GMS Systems Analyst

Key Responsibilities
Administer, maintain, and support EMS environments, including upgrade and testing systems
Monitor EMS applications and infrastructure to maximize system availability and performance
Integrate, configure, and maintain EMS-related applications and supporting technologies
Perform structured and unstructured testing, document results, and log defects using defect-tracking tools
Collaborate with business leads, project managers, technical teams, and vendors to identify, troubleshoot, and resolve system issues
Coordinate the installation, testing, and deployment of software releases, patches, and defect fixes across multiple environments
Perform system administration functions on Linux and Windows operating systems
Manage database updates, upgrades, and maintenance activities within EMS environments
Execute code builds, software migrations, and application deployments
Support EMS acceptance testing for new and enhanced applications
Develop, maintain, and review technical documentation, system procedures, and operational guides
Respond to system outages, operational incidents, and user inquiries on a 24/7 support basis as required
Troubleshoot EMS systems, applications, interfaces, and real-time data collection processes
Support market participants and internal business units by resolving technical issues and implementing system changes
Participate in disaster recovery planning, testing, and recovery exercises
Evaluate the operational impact of proposed system modifications and maintenance activities
Proactively identify system design issues and recommend corrective actions and improvements
Support continuous improvement initiatives to enhance system effectiveness, reliability, and performance
Required Qualifications
5+ years of experience
Bachelor's degree in Electrical Engineering, Computer Engineering, Computer Science, or a related technical field
Master's degree in Electrical Engineering, Computer Engineering, Computer Science, or a related field
Linux, Windows Server, Oracle Database, or related system administration certifications
Energy Management System (EMS) or utility industry certifications
ITIL
CompTIA Server+
Skills
Linux Administration
Windows Server Administration
Oracle Database
SQL Server
SCADA Systems
ICCP
GE EMS Suite
EMS Platforms (Hitachi Energy/ABB, Siemens, OSI, GE)
Software Testing Methodologies
Application Troubleshooting
Configuration Management and Automation Tools
Defect-Tracking Tools
Technical Support
System Administration
Energy Management System Support
Defect Management
Software Release Deployment
Acceptance Testing
Disaster Recovery Planning
Technical Documentation
Vendor Management
Stakeholder Management
Real-Time System Operations
Schedule
Start date: 2026-11-12