Boutique Operations Lead & Client Experience

Richemont in London is seeking a Boutique Manager to lead a luxury sales team, drive clienteling, and ensure impeccable brand standards across store operations.

You will mentor staff, manage CRM initiatives, analyse KPI data, and collaborate with the management team to deliver outstanding client experiences and store profitability.

The role requires deep retail experience, strong leadership, and proficiency with IT tools; local market knowledge is a plus.

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