Quick Overview
Seniority
Mid Senior
Employment type
Full Time
Work mode
Hybrid
Location
Sydney, Sydney, Australia
Job Description
Sydney Neuroimaging Analysis Centre (SNAC) seeks a Service Delivery Manager to oversee end-to-end post-sale service delivery across onboarding, implementation, and ongoing performance. You will coordinate across Project Management, Support, Engineering, Clinical, and Customer Success to ensure reliable, compliant service delivery.
The role emphasizes service quality, clinical safety, governance, and risk management, with KPI tracking, regular performance reviews with enterprise customers, and
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