VMware SME L3

Roles & Responsibilities

• Provide technical support for mission-critical enterprise VMware environments and maintain SLAs.

• Administer and manage large-scale VMware environments including VCF, VMware vSphere and Disaster Recovery Solutions

• Design, configure, and maintain ESXi hosts, clusters, and resource pools.

• Lifecycle Management of DELL/HPE ESXi hardware''s.

• Plan and execute VM migrations using VMware HCX (vMotion, Bulk Migration, Cold Migration, Replication Assisted vMotion)

• Optimize virtual infrastructure performance, capacity, and scalability

• Implement high-availability (HA) and disaster recovery (DR) solutions eg: Zerto aligned to RPO/RTO requirements

• Configure and manage disaster recovery technologies (replication, failover, failback)

• Execute DR testing, failover scenarios, and recovery validation

• Ensure business continuity across critical applications and infrastructure platforms

• Storage Integration & Optimization

• Integrate VMware platforms with enterprise storage (SAN/NAS, vSAN)

• Manage storage provisioning, replication strategies, and performance tuning

• Ensure alignment of virtual infrastructure with enterprise network architecture

• Support vulnerability remediation and compliance requirements (e.g., SOC-driven scans)

• Maintain adherence to enterprise security policies

• Produce and maintain definitive technical blueprints, architecture diagrams, and Standard Operating Procedures (SOPs).

• Participate in on-call rotation and provide 24x7 production support.

• Proficient with Aria Ops for monitoring, capacity planning, and performance tuning.

• Implement Infrastructure as Code (Ansible, Terraform, PowerCLI) to automate provisioning, patching, and lifecycle management.

• Perform root ca use analysis and implement long-term corrective actions

• Maintain operational documentation and standard operating procedures

• Change Management & Governance

• Execute infrastructure changes in accordance with enterprise change management processes

• Document design decisions, configurations, and implementation steps

• Participate in CAB reviews and ensure minimal risk to production systems

• Support audit requests and regulatory compliance requirements