Sales Director - Account Management

Charter Sales Manager
The Charter Sales Manager is responsible for selling on-demand charter trips, expanding and retaining client relationships, and converting qualified opportunities through the full sales cycle-from lead to quote to close to repeat business-while collaborating closely with Operations to ensure seamless client experience. This position reports to the VP of Global Sales. Execute charter sales strategy and monthly/quarterly sales goals in partnership with the VP of Global Sales.

Manage and grow an existing book of business; Prospect and develop new charter clients through outbound efforts, referrals, events, and strategic partnerships. Maintain strong alignment with Flight Operations to ensure feasibility, pricing integrity, schedule coordination, and an excellent end-to-end customer experience. Monitor market and competitor activity (pricing, positioning, fleet shifts, and client trends) to identify opportunities and protect revenue. Accurately track pipeline activity, trip history, and communications in company systems/CRM to ensure visibility and continuity.

Provide premium customer service experience, resolving client issues quickly and professionally in coordination with internal teams. Approximately five (5) years of experience selling private aviation charter and/or related aviation services, with demonstrated performance. Experience with charter trip quoting, scheduling, and tracking software; Strong commercial judgment-able to balance client needs with company profitability, feasibility, and service standards. polished, confident, and professional with high-net-worth and corporate clients.

Proficiency with Microsoft Office; comfortable using social media/modern tools to support sales activity.