ServiceNow Developer- FedAMP

Job Title: Senior ServiceNow Developer
Location: Columbus, OH 
Work Arrangement: 100% On-Site | Monday–Friday, 8:00 AM–5:00 PM
Remote/Hybrid: Not Available

Job Summary

Seeking a Senior ServiceNow Developer to support its Enterprise Service Management (ESM) platform within a secure FedRAMP-authorized environment.

The ideal candidate will have advanced hands-on ServiceNow development experience, strong platform expertise, experience with enterprise integrations and workflows, and a solid understanding of secure development practices in regulated environments.

Key Responsibilities

• Design, develop, implement, and enhance ServiceNow applications, integrations, workflows, and custom solutions.
• Develop secure, scalable, and high-quality solutions following ServiceNow and enterprise development standards.
• Apply secure development practices and FedRAMP compliance requirements.
• Troubleshoot complex platform issues, conduct root-cause analysis, and resolve performance and technical defects.
• Collaborate with architects, project managers, business stakeholders, and cross-functional technical teams.
• Participate in code reviews and maintain development quality standards.
• Support monthly releases, regression testing, UAT, and platform stability activities.
• Develop and maintain technical documentation, workflows, test scripts, requirements, and architectural artifacts.
• Mentor junior developers and agency development teams on ServiceNow best practices and enterprise standards.
• Follow platform governance, security requirements, and enterprise/agency development responsibilities.
• Stay current with ServiceNow releases, features, and industry best practices.
• Contribute to continuous improvement, modernization, coding standards, and development methodologies.

Required Qualifications

• 5+ years of hands-on ServiceNow development experience.
• ServiceNow Certified Application Developer (CAD) certification or equivalent relevant ServiceNow certification.
• Strong experience with:
  • Script Includes
  • Business Rules
  • Flow Designer
  • UI Policies
  • Client Scripts
  • API/REST integrations
  • Scoped Applications
• Experience supporting complex enterprise ServiceNow workflows and integrations.
• Experience with release management, regression testing, and UAT.
• Strong understanding of secure development practices in regulated environments such as FedRAMPC High.
• Strong communication and collaboration skills.

Preferred / Desired Qualifications

• ServiceNow CAD certification.
• ServiceNow CIS or other module-specific/developer-adjacent certification.
• Experience working in government or other highly regulated environments.
• Experience supporting enterprise Service Management platforms.
• Experience mentoring developers and working with technical and non-technical stakeholders.

Work Location & Contract Requirements

• 100% On-Site at SOCC, Columbus, Ohio
• Monday–Friday, 8:00 AM–5:00 PM
• No remote or hybrid option
• Work will be performed within a FedRAMP-regulated ServiceNow environment
• Candidates must be able to work on-site for the duration of the engagement.

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