Desktop Support Technician

Description
We are looking for an experienced Desktop Support Technician to join a short-term Contract assignment in Tunkhannock, Pennsylvania. This part-time opportunity supports on-site IT operations with a strong focus on maintaining Windows-based devices and ensuring systems remain secure and fully functional. The role is best suited for someone who is comfortable working hands-on with end-user hardware, patch management, and day-to-day technical issue resolution.

Responsibilities

Apply security patches and software updates to Windows desktops, laptops, docking stations, and selected servers in an on-site environment. Confirm that updated systems, peripherals, and connected equipment are operating correctly after maintenance is completed. Diagnose and resolve common workstation and server issues involving hardware, software, and overall system performance. Carry out technical work in alignment with established client procedures and documented patching standards.

Record completed tasks, communicate unresolved items, and provide clear status updates on support activity. Support a workload centered primarily on patch deployment, while also addressing general repair and troubleshooting needs. Provide on-site technical assistance during scheduled weekday shifts, with no remote or weekend support involved. Step into an existing support need and help maintain continuity of service for the client environment during the assignment period. Requirements
Prior hands-on experience deploying patches and security updates across Windows workstations and servers.

Working knowledge of Microsoft Windows 10 and general Microsoft desktop support practices. Ability to troubleshoot basic to intermediate PC, server, and peripheral issues efficiently. Familiarity with Active Directory and service desk ticket workflows in an IT support setting. Strong attention to detail when validating updates and identifying post-maintenance issues. Clear written and verbal communication skills for documenting work and sharing technical status. Availability to work two consistent 8-hour weekdays for the duration of the Contract assignment.

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