Quick Overview
Seniority
Mid Senior
Work mode
Hybrid
Location
Atlanta, GA, United States
Posted
Yesterday
Stakeholder ManagementSalesforceAgileData Analysis
Job Description
- Need strong candidate Business System Analyst with strong knowledge on API policies
- We are seeking an experienced Onshore Salesforce Business Analyst with 5+ years of experience in requirements gathering, business process analysis, solution design, and stakeholder management.
- The ideal candidate will act as a bridge between business and technology teams, translating business needs into Salesforce and nCino solutions while leveraging Salesforce Administration knowledge to support platform enhancements and adoption.
- Key Responsibilities & Skill Requirements
- Collaborate with business stakeholders to gather, analyze, document, and prioritize business requirements.
- Utilize Salesforce Admin knowledge to configure and support users, roles, profiles, permission sets, validation rules, flows, reports, and dashboards.
- Conduct workshops, process mapping sessions, gap analysis, and solution discussions.
- Create business requirements documents (BRDs), user stories, process flows, acceptance criteria, and functional specifications.
- Work closely with Product Owners, Developers, QA teams, and Administrators throughout the project lifecycle.
- Support backlog grooming, sprint planning, UAT, release validation, and change management activities.
- Analyze and optimize Sales Cloud, Service Cloud, and nCino business processes.
- Support data analysis, data quality initiatives, reporting, and business metrics tracking.
- Understand Salesforce integrations, APIs, security model, and Agile delivery methodologies.
- Strong communication, stakeholder management, problem-solving, and analytical skills.
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