Head of Sales - Hospitality

About Prime Hospitality Group
Established in 2017, Prime Hospitality Group started with five Ruth’s Chris restaurants and swiftly grew to become the largest franchise group of the global brand. In recent years, we’ve expanded beyond restaurants into a thriving collection of exciting service-oriented brands. With passion and values to guide our team, we work tirelessly to provide unparalleled hospitality and outstanding experiences.

Under the direction of the General Manager or Manager-on-Duty, the Private Event Sales Manager successfully books a high volume of repeat catering and private dining space events within the restaurant as well as pursues off-site catering opportunities within in each market segment.

This role is responsible for coordinating and arranging all the details of each event to ensure guest satisfaction, confirming with the guest continuously throughout the sales and execution of the sale, as well as with key FOH and BOH managers to ensure the entire restaurant team is in a position to deliver unparalleled dining service with a Demand for Excellence and Passion for Hospitality in accordance with all Company and RCSH operating guidelines, standards, policies, procedures, and PHG Values.

Perform the role in accordance with all Company and RCSH operating guidelines, standards, policies, procedures, and PHG Values.

• Maintain professional demeanor, a clean and presentable uniform, and practice positive personal hygiene and cleanliness habits during all shifts.
• Actively monitor each private event with a focus on hospitality, ensuring each guest is greeted upon arrival, oversee event execution, and ensure complete guest satisfaction.
• Ensure items provided to guests/VIPs outside of the outlined contract are captured and accurately charged as intended.
• Plan, organize, and coordinate with the General Manager, Executive Chef, and Team Members to ensure excellence in execution and complete guest satisfaction.
• Provide training and coaching to the Assistant Sales Manager, if any, and assist them when needed.
• Develop annual sales budgets, create marketing plans, and coordinate execution with the management team.
• Review all catering and private party sales to compare to prior year sales and current budget, and establish strategic plans to meet goals.
• Promote the restaurant locally by participating in networking opportunities and community events to build sales.

Tireless pursuit of private event business from a variety of sources.

• Participate in weekly FOH staff meetings and training sessions.
• Stay abreast of current trends in the private dining and catering industry.
• Actively aware of local area events and new companies to identify potential new sales targets.

The above requirements outline management’s assignment
PHG is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. Our policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Beloved for over 50 years and acclaimed for the Sizzle, Ruth’s Chris Steak House is an institution, and the brand that started it all for Prime Hospitality Group. Our mission is to deliver the best steak house experience – period.