Marketing Communications Specialist 3

The Executive Communication Operations Coordinator supports the systems, data, and processes behind Intuitive’s executive communication programs and external engagements. This role partners with the Executive Communication Operations Manager and cross-functional stakeholders to coordinate executive engagements, maintain operational resources, and ensure roadmap data translates accurately into reporting, executive calendars, and microsites.

Success requires strong organization, attention to detail, problem-solving, and an interest in improving processes through technology, automation, and AI-enabled tools.
Primary responsibilities:

Program Coordination

• Support executive speaking engagements from intake through handoff, including tracking requests, maintaining the team queue, creating starter briefs and content storage, and summarizing engagement requests.
• Maintain and quality-check roadmap data, resolving inconsistencies and ensuring information is structured appropriately for reports, executive calendars, microsites, and other outputs.
• Monitor how roadmap inputs flow through downstream tools and identify opportunities to improve data quality and workflows.

Operations Administration

• Maintain the Executive Communication Content Hub and internal team pages, including ​content updates, inventory, audits, and monthly recap ​communications.
• Monitor team inboxes and messaging channels and triage inquiries.
• Maintain documentation and guidance for recurring operational workflows.

Innovation Tactics

• Support the roadmap and reporting ecosystem, including the dashboard front end, Smartsheet data, Claude-enabled reporting, executive calendars, and microsites.
• Serve as a hands-on data steward, helping define how roadmap information should be categorized and structured to produce useful executive-facing outputs.
• Test data flows and AI-enabled or automated workflows, identifying gaps and opportunities to improve accuracy, usability, and efficiency.
• Partner with the Executive Communication Operations Manager and stakeholders to refine data standards, field definitions, and processes based on business needs.

Executive Communication Projects

Support other Executive Communication programs as needed, including proofreading, material review, stakeholder coordination, and workflow execution.

Education and Training Requirements:

• Bachelor’s degree required; Degree in business administration, communications, or related field with relevant job experience or certification a plus
• 2-4 years of relevant work experience
• Knowledge of ​project management/process improvement methodologies
• Experience with Microsoft Office (particularly PowerPoint)
  

Knowledge Helpful to the Role:

Familiarity with CoPilot, Claude, SharePoint, Smartsheet, Box, Slack, ​Zoom