Senior Resolve Analyst & Developer

At the Department of Justice and Community Safety, we're looking for people who want to make a difference. People who take pride in their work. People who get things done. People who are committed to making Victoria a safer place.
We embrace diversity and strive to have a workforce that reflects the community we serve. We're all about recruiting the best people, regardless of gender, age, disability, religion, sexual orientation or cultural background. If you think you can do the job and would be a good fit for our department, we'd love to hear from you.
The department is committed to the safety and wellbeing of children and recognises that children's rights need to be respected, their views welcomed and valued, and their concerns taken seriously and acted upon.
If you require adjustments to the recruitment and selection process, or require an alternative format to any of the application material, please don't hesitate to get in touch with the contact person listed on this ad.
For more information on working with us and our recruitment process, please visit justice.vic.gov.au/careers
We're proud of the important work we do across Victoria. Want to be part of it?

• Turn business needs into practical technology solutions that help staff work effectively.
• Use your Resolve platform skills to improve systems and reporting.
• Solve technical problems and help shape future system improvements.
• Make a real difference by supporting services that help build a safer Victoria.
• Fixed-term, full-time role earning $116,413 - $140,849 per year, plus super.

What you will do

As senior Resolve analyst and developer, you will develop and support systems used across the department.

You will turn business needs into technical solutions, improve system performance and help staff resolve issues.

You will:

• translate business needs into clear technical specifications for system changes, projects and reports
• analyse requirements, design systems and resolve incidents that affect staff
• develop and maintain Resolve applications, including SQL Server code and reports
• provide technical advice on system settings, technical environments and infrastructure
• test new features, check data quality and identify practical improvements to systems and reports.

About you

A relevant ICT qualification is desirable, as are Microsoft certifications such as MTA, MCSA or MCSE. An ITIL Foundation qualification is also desirable.

You should also have:

• strong knowledge of the Resolve Software Group configuration platform
• experience developing with SQL Server, including SQL and SSRS, and coding in a Microsoft Windows environment
• experience developing and supporting Resolve applications and handling service requests in a government department
• problem-solving skills, clear communication and the ability to adapt to change while improving services.

To learn even more about this role, please read the position description. If you have any further questions, feel free to email Cris Bogaoan at email protected .

Aboriginal and/or Torres Strait Islander (Aboriginal) people are strongly encouraged to apply. Learn more about our Aboriginal workforce strategy.

How to apply

Please click the Apply button on this advertisement. Applications should include a resume and covering letter. Attachments can be uploaded in .doc, .docx, .pdf, .txt or .rtf formats.

The successful candidate will be required to undergo pre-employment checks which may include national police checks and misconduct screening.

If you require adjustments to the recruitment and selection process, or require an alternative format to any of the application material, please don't hesitate to get in touch with the contact person listed on this ad.

IMPORTANT INFORMATION:

Child safe statement of commitment

The Department of Justice and Community Safety is committed to the safety and wellbeing of children and young people. We seek to prevent harm of any kind impacting children and young people and have zero tolerance for racism, child abuse and inequality. Children and young people's rights, relationships, identity, and culture must be recognised and respected, their voices heard, and their concerns acted upon. We aim to foster a culturally safe, child safe and child friendly environment for all children and young people we have contact with, deliver services to, or are impacted by our work.