Asset Management Analyst

 Asset Management Analyst | Alpharetta, GA

Hi,

This is Yusuf working as a Sr. Recruiter at K-Tek Resourcing, I have an excellent job opportunity for you mentioned below, please let me know if you want to apply for the given role. You can reach out to me directly on  &

Job Title:  Network Designer

Job Location: Alpharetta, GA (Onsite)

Job Duration: Contract/C2C/W2

Job Description -

Role Overview

The Field Services Support Engineer is responsible for providing end-to-end support for desktop systems, endpoint devices, and IT infrastructure to ensure high system availability and performance aligned with business requirements.

Key Responsibilities

·        Provide technical support for desktops, laptops, and endpoint devices.

·        Install, configure, and maintain desktop systems, peripherals, and software.

·        Deliver hands & feet support for hardware, software, and network activities.

·        Perform preventive maintenance and troubleshoot system issues.

·        Manage and update support tickets with progress and resolution details.

·        Set up and test desktop peripherals like monitors, printers, and accessories.

·        Execute system changes as per organizational policies.

·        Conduct remote troubleshooting using standard tools.

·        Maintain technical documentation and coordinate with IT teams.

·        Handling Onboarding, Offboarding, Laptop upgrade, Laptop replacement tickets in ServiceNow.

·        Creating shipping label for both Onboarding and Offboarding, To drop laptop in UPS to user.

Technical Skills

·        Hardware & Networking

·        Identify IT assets and endpoint devices.

·        Install and configure desktops, laptops, and peripherals.

·        Troubleshoot hardware issues and connectivity problems.

Windows Operating Systems

·        Install and troubleshoot Windows OS (7/10/11).

·        Manage application installations and domain configurations.

·        Perform disk management and system monitoring.

·        Configure and troubleshoot email clients.

·        Resolve connectivity and synchronization issues.

·        Troubleshoot printers and coordinate with vendors.

·        Understand backup tools and resolve backup issues.

·        Support AV and conferencing systems.

Endpoint Security

· Install antivirus and apply patches as required.

Behavioral Competencies

· Strong communication skills

· Time management

· Team collaboration

· Problem solving

· Decision making

· Planning and prioritization

Thanks and have a Great Day!!