Help Desk Consultant

Hello,

I hope you're doing well.

I am Trying to reach you, because I came across your profile and felt it could be a good match for a current opportunity we’re working on.

Good morning, everyone. It appears I am going to need a consultant asap for the Technician 1 shift.

The candidates must be able to start immediately. If they cannot, do not send.

4/day week, 38 hours

It is for the Technician 1 shift.

See below. We can use an additional candidate for the below.

Help Desk Consultant

Location: Onsite in Summerville, SC
Start Date: November 10, 2026, or ASAP
Contract Duration: Through January 15, 2027, with potential for extension or conversion to full-time employment
Schedule: See shifts below.

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Responsibilities

• Provide onsite help desk support during the go-live and subsequent operations.
• Set up, configure, and troubleshoot computers, handheld scanners, and label printers.
• Resolve user issues involving Microsoft 365, Entra ID, Intune, and Active Directory.
• Record, track, and resolve requests in a ticketing system.
• Escalate complex issues and work with other IT teams to restore service quickly.

Qualifications

• Experience in a Level 2 help desk or desktop support role; Level 2 experience preferred.
• Hands-on experience configuring and troubleshooting hardware, especially handheld scanners and label printers.
• Working knowledge of Microsoft 365, Entra ID, Intune, and Active Directory.
• Experience using a ticketing system.

· Mac support experience is a plus.

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Please share your updated resume and a good time for a quick conversation.

Looking forward to your response.

​ Thanks & Regards

Abhay Kumar Jain

Senior Technical Recruiter

INCEPTRA SOLUTIONS LLC

1520 Creekside Dr, Hoffman Estates, IL 60169

Phone Number: +1 ext. 115

Email:

LinkedIn:

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