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Account Manager (Edtech Sales)

SpiceorbNew York, NY🇺🇸United States

Quick overview

SeniorityMid Senior
Work modeHybrid
LocationNew York, NY, United States
Account ManagementCross-sellingUpsellingGenerative AIBusiness Development

Job description

Job Summary: Seeking an experienced Client Partner/Account Manager with strong expertise in EdTech, higher education, and digital learning to manage US client relationships, drive account growth, and lead global delivery teams.

Key Responsibilities:

  • Manage strategic US client relationships and drive client satisfaction, retention, and account growth.

  • Own a $5 6M P&L, including revenue forecasting, profitability, and budgeting.

  • Lead global teams delivering digital publishing, learning platforms, data engineering, and AI solutions.

  • Identify cross-selling and upselling opportunities.

  • Advise clients on EdTech trends, Generative AI, learning analytics, and platform modernization.

  • Ensure compliance with FERPA, COPPA, WCAG, and digital content standards.

Qualifications:

  • 10+ years of experience in account management, client partnerships, or business development within EdTech, higher education, or digital publishing.

  • Proven $5 6M P&L ownership with revenue growth and profitability.

  • Experience managing large, globally distributed teams and US enterprise clients.

  • Strong knowledge of digital learning, AI-driven solutions, analytics, and cloud platforms.

  • Excellent communication, negotiation, and executive relationship management skills.

  • Bachelor's degree required; MBA preferred.

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