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Full timeCustomer Service

Inbound Call Advisor

Pertemps Loughborough CommercialLoughborough, Leicestershire🇬🇧United KingdomPosted 17 Jul 2026

Why this role stands out

This hybrid Inbound Call Advisor role offers a fantastic opportunity to develop your sales and communication skills while contributing to a reputable company's success. You'll thrive here if you're a confident, customer-focused individual eager to identify needs and recommend solutions, making this an excellent next step in your customer service career. Apply today to join a supportive team and grow your expertise in a dynamic environment.

Quick overview

SeniorityMid Senior
Employment typeFull Time
Work modeHybrid
LocationLoughborough, Leicestershire, United Kingdom

Job description

Inbound Telephone Sales Advisor
Location: Loughborough
Job Type: Temporary to Permanent
Hours: Full-Time (40 hours per week)
Shift Pattern
  • Rotating shifts, Monday to Friday between 08:00 am and 8:00 pm
  • One weekend shift every two weeks (9:00 am - 5:30 pm)
Start Date: Monday, 26th October 2026
Are you passionate about delivering excellent customer service and enjoy helping people find the right technology solutions? We're looking for enthusiastic and motivated individuals to join the team as Inbound Telephone Sales Advisors.
In this role, you'll speak with customers who have already shown an interest by visiting the website. You'll identify their needs, recommend the most suitable products and services, and guide them through the purchasing process with confidence and professionalism.
Whether you're an experienced sales professional or looking to start your career in telephone sales, we'll provide full training and ongoing support to help you succeed.
What You'll Be Doing
  • Answer inbound calls from customers interested in purchasing products and services.
  • Build rapport with customers by understanding their individual needs.
  • Recommend suitable technology products, services, and solutions.
  • Clearly explain product features, benefits, pricing, and available options.
  • Guide customers through the sales process from enquiry to purchase.
  • Process payments and support customers with credit applications and finance plans.
  • Deliver an outstanding customer experience that encourages repeat business and long-term loyalty.
  • Consistently work towards achieving and exceeding sales and performance targets.
  • Accurately update customer information across multiple systems.
What We're Looking For
We're looking for people who are:
  • Confident communicators with excellent listening and interpersonal skills.
  • Customer-focused and committed to providing exceptional service.
  • Motivated by achieving targets and delivering results.
  • Comfortable using multiple computer systems and learning new technology.
  • Passionate about technology and helping customers make informed purchasing decisions.
  • Flexible, adaptable, and able to thrive in a fast-paced environment.
  • Previous sales or customer service experience is advantageous but not essential, as full training will be provided.
What We Offer
  • Full training and ongoing coaching.
  • Temporary-to-permanent opportunity.
  • Supportive and collaborative team environment.
  • Career development and progression opportunities.
  • The chance to work with leading technology products and services.
If you're looking for a rewarding customer-focused sales role with excellent training and long-term career opportunities, we'd love to hear from you.
Apply today by submitting your CV or contact Michelle Alburey for more information.
Email:
Telephone:

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