Business Analyst

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Role: Business Analyst

Location: Spartanburg, SC || Onsite

Duration:12 Months

Required SKILLS

• 10+ years of demonstrated business analysis experience in complex IT or technology environments.
• Strong requirements elicitation, interviewing, facilitation, and stakeholder-management skills.
• Advanced proficiency with Microsoft 365, including Word, Excel, PowerPoint, Teams, SharePoint, and related collaboration tools.
• Strong proficiency with Microsoft Visio for process mapping, workflow documentation, and technical/business diagrams.
• Experience working with technical SMEs across infrastructure, applications, service delivery, cybersecurity, or similar IT disciplines.

Preferred Skills

• Experience with documentation recovery, IT operational maturity, knowledge-management, or process-standardization initiatives.
• Experience documenting cybersecurity, infrastructure, disaster recovery, business continuity, or IT service-management processes.
• Experience with SharePoint-based documentation repositories and governance.
• Familiarity with ITIL, NIST, CIS, or other recognized IT/security frameworks.
• Government or other highly regulated environment experience.

Required Education/Certifications:

• Bachelor's degree in Information Technology, Information Systems, Business, or a related field, OR equivalent relevant professional experience.
• Demonstrated experience and quality of prior work are more important than a specific certification.

Preferred Education/Certifications:

• CBAP, CCBA, PMI-PBA, PMP, ITIL Foundation, or comparable professional certification.
• Certifications are preferred but will not substitute for demonstrated experience and strong work products.