Payroll Training & Communications Specialist

Aramark is seeking a Payroll Training & Communications Specialist to support accurate, compliant payroll across our hospitality operations. In this role, you will design and deliver clear training for managers and field teams, create user guides and job aids, and coordinate payroll updates and timelines. You will translate complex payroll policies into practical communications, partner with HR and operations to resolve issues, and support system changes and rollouts. This position thrives in a fast-paced, service-driven culture and helps ensure employees are paid correctly and on time.

Responsibilities

• Design and deliver payroll training for managers and field teams across hospitality operations.
• Create clear guides, FAQs, and job aids for payroll processes and systems.
• Develop and manage payroll communication plans, timelines, and update notices.
• Translate complex payroll regulations and policies into practical, user-friendly content.
• Partner with HR, operations, and payroll to troubleshoot issues and improve processes.
• Support payroll system enhancements, testing, and rollout communications.
• Monitor training effectiveness and update materials based on feedback and policy changes.
• Ensure adherence to payroll compliance, documentation, and audit requirements.
• Maintain accurate knowledge of company pay practices and regulatory changes.
• Promote Aramark's culture of service, safety, and inclusivity in all training and communications.

Required Skills

• Payroll processing
• Payroll compliance
• HRIS/payroll systems (e.g., ADP, Workday)
• Instructional design
• Training delivery (virtual and in-person)
• Technical writing and documentation
• Change management
• Data analysis and reporting
• MS Excel and Power
• Point
• Stakeholder communication