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CRM Consultant (Migration)

Harnham - Data & Analytics RecruitmentLondon🇬🇧United KingdomPosted 8 Sept 2026

Why This Role Stands Out

This contract role offers a fantastic opportunity to lead a significant CRM migration, directly impacting customer engagement strategies for a growing e-commerce business. You'll thrive here if you have proven experience with Bloomreach and Klaviyo, along with expertise in customer segmentation and journey orchestration. This is an excellent chance to leverage your skills on a high-impact project.

Quick Overview

Seniority
Mid Senior
Employment type
Full Time
Work mode
On Site
Location
London, United Kingdom
CRM

Job Description

CRM Migration Consultant (Bloomreach to Klaviyo)

London Outside IR35 Occasional on-site days £400 Day Rate 3-month Contract Part-Time 38-39 Days of Work

This is an exciting contract opportunity to lead a large-scale CRM platform migration for a well-established e-commerce business. You'll play a key role in shaping customer communications, data strategy, and lifecycle marketing capabilities as the organisation transitions to a new CRM ecosystem.

The Company

They are a growing digital business with a strong e-commerce presence and a focus on customer engagement and retention. As part of a wider CRM transformation programme, they are investing in modern marketing technology and customer lifecycle capabilities. The project involves close collaboration across CRM, data, and technology functions to deliver a seamless migration.

The Role and Deliverables

  • Lead the migration of CRM campaigns, customer journeys, and automated flows from Bloomreach to Klaviyo.
  • Work with client-side data and technology teams to define migration requirements and data strategy.
  • Assess customer data requirements and advise on historical data migration approaches.
  • Support the integration of CRM platforms with wider technology systems and third-party tools.
  • Migrate and optimise multiple customer lifecycle and retention journeys.
  • Provide subject matter expertise across CRM platforms to ensure a successful transition.

Your Skills & Experience

  • Strong hands-on experience with both Bloomreach and Klaviyo.
  • Proven capability delivering CRM platform migration projects in e-commerce environments.
  • Expertise in customer segmentation, lifecycle marketing, and journey orchestration.
  • Experience working with customer data, integrations, and marketing technology ecosystems.
  • Ability to collaborate with technical and non-technical stakeholders to define requirements and deliver solutions.
  • Agency-side experience or experience supporting multiple CRM clients is highly desirable.
  • Experience with Customer.io would be a significant advantage.

How to Apply

If you have deep expertise across Bloomreach and Klaviyo and enjoy delivering high-impact CRM transformation projects, please apply with your latest CV.

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