Hiring: IT Desktop Support Engineer – Networking Knowledge

Company: Axiom Technologies
Position: IT Desktop Support Engineer
Location: Omaha,Nebraska
Duration: 4 Months
Contract Period: November 1, 2026 – February 28, 2027
Engagement Type: Contract

Job Summary

Axiom Technologies is seeking a skilled and motivated IT Desktop Support Engineer with networking knowledge to support one of our clients in Elkton, Virginia. The ideal candidate will have hands-on experience providing desktop and end-user technical support, troubleshooting hardware and software issues, and resolving basic network connectivity problems.

This is a four-month contract opportunity for a candidate with strong troubleshooting, communication, and customer service skills.

Key Responsibilities

• Provide technical support for desktops, laptops, printers, and other IT peripherals.

• Install, configure, maintain, and troubleshoot Windows operating systems and desktop applications.

• Diagnose and resolve hardware, software, and end-user technical issues.

• Troubleshoot basic networking issues, including LAN connectivity, Wi-Fi, IP addressing, DNS, and DHCP.

• Assist with network connectivity troubleshooting involving switches, routers, and network ports.

• Support user account setup, password resets, and access-related issues.

• Install and configure software, perform system updates, and maintain IT equipment.

• Troubleshoot VPN connectivity and other remote access issues as needed.

• Document technical issues, resolutions, and support activities.

• Escalate complex technical issues to the appropriate IT teams.

• Provide excellent customer service and ensure timely resolution of technical issues.

Required Qualifications

• Previous experience as an IT Desktop Support Engineer, Desktop Support Technician, or IT Support Specialist.

• Strong knowledge of Windows operating systems and desktop troubleshooting.

• Hands-on experience with hardware, software, printers, and peripheral support.

• Basic to intermediate networking knowledge, including TCP/IP, DNS, DHCP, LAN, and Wi-Fi.

• Understanding of network connectivity troubleshooting and basic switch and router concepts.

• Strong problem-solving, communication, and customer service skills.

• Ability to work independently and collaborate with other IT support teams.

• Ability to work onsite in Elkton, Virginia, for the duration of the contract.

Contract Details

• Start Date: November 1, 2026

• End Date: February 28, 2027

• Duration: 4 months

• Location: Omaha,Nebraska

• Work Arrangement: Onsite

How to Apply

Interested candidates are requested to share their updated resumes with:

Email:

Please include your availability and relevant desktop support and networking experience when submitting your resume.

We look forward to connecting with qualified candidates!