AmazonConnect Developer

• We need a Senior Developer hands-on who can build Connect AI agents for existing Amazon Connect /Lex implementation.

• Minimum years of experience: 10+ years

• Education: Bachelor's or Master of Engineering

Requirement:

• We need a Senior Developer, hands-on who can build Connect AI agents for existing Amazon Connect /Lex implementation.

• Minimum experience of building AI agents (within Amazon Connect) – 2 years.

• Minimum experience with Amazon Connect/ Lex – 5 years

Must have skills:

• Amazone connect

• LLM

• Python, Lambda

Job Description:

• Design, build, and support Contact Center solutions, with a strong focus on cloud-based customer experience platforms.

• Develop and customize Amazon Connect integrations, call flows, reporting, and omnichannel capabilities.

• Collaborate with cross functional teams to deliver scalable, secure, and high performing contact center solutions.

• Amazon Connect, Python, Lambda, LLM Assisted NLU

The top 3 responsibilities:

• Develop and customize Amazon Connect integrations, call flows, reporting, and omnichannel capabilities