Desktop Support Engineer

Hello,

Hope you are doing great.

We have an immediate Requirements for these role

📌 Hiring: Desktop Support Engineer

📍 Location: Boston, MA (South Station office)

🕒 Job Type: Full Time Role

Job description:

•     Good Customer Service Skills

•     Demonstrate technical experience

•     Proficient in configuring, managing, and troubleshooting Windows 10 and Windows 11 operating systems

•     Skilled in System administrative tasks

•     Experience troubleshooting Application and Operating System related issues

•     Knowledge on Networking preferred

•     Troubleshoot Laptop, Desktop, Thin Clients, Printers, Hardware & Drivers issues

•     Coordinate with the Depot for Asset Management, shipment of hardware

•     Telephony Support (Avaya and Cisco IP Phones)

•     Familiarity with ITIL principles

•     Hands-on experience using ServiceNow

•     Must have excellent oral and written communication skills

Rajesh (Thomas)

Senior Technical Recruiter

ICS Globalsoft Inc

1231 Greenway Drive | Ste 375 | Irving, TX 75038

E-mail: |

Direct Number: Ext: 127

NMSDC Certified | Certified Minority Business Enterprise (MBE), SBE | An E-Verify company

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